![]() ![]() Why are my cloud recordings not displaying in the Zoom web portal?. ![]() I can't access or download the cloud recording using the share link.Why is the cloud recording showing the wrong timestamp for displays for in-meeting chat messages?.When playing the cloud recording using the share link, this error message shows: "The media could not be loaded, either because the server or network failed or because the format is not supported.".Why is there a video icon before the cloud recording starts playing?.Why is there a green box around the shared screen in the cloud recording?.Why is the cloud recording showing active speaker view when the meeting was in gallery view?.The host had pinned a video during the meeting, but why does the cloud recording show active speaker view?.Can I move the location of the video thumbnail from the top-right corner?.The video thumbnail size in the shared screen recording is too small. ![]()
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